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Cancellation Policies

Policies

Hotel Policies

General info and cancellations

Check-in is 4-10:00 PM

Check-out is 10:30 a.m. 

Earlier check in IF available is $25 per hour.

If you bring massage oils or bath oils, they must be water-based. No Jojoba oil, grapeseed oil or Red Bull in the rooms due to their ability to ruin linens and towels. If linens/towels are damaged, you will be charged for their replacement. 

Rates are per room, per night for up to 2 people. Additional guests where allowable are an additional $25 per guest per night (if the extra guest is a child, he/she must be 12 or older if he/she will be in the house).

Rates are quoted in USD and do NOT INCLUDE applicable taxes and fees. A non-refundable $50 deposit (per room night) will be charged at the time of booking. Remaining payment is due 14 days prior to stay. We accept Visa, MasterCard, Discover and American Express credit & debit cards.

To cancel a reservation, please call us at 1-888-253-5631.

CANCELLATION POLICY:

Cancellations made up to 14 days prior to your arrival date (excluding deposit) will be fully refunded.

Cancellations requested within the 14 days prior to your arrival date will not be refunded. IF we are able to rebook any portion of  your reservation we will send a gift certificate for the number of nights we have been able to rebook after the new guest checks in.

Cancellations less than 24 hours prior to arrival will not be refunded.

Thank you for your understanding and respecting our Cancellation Policy.

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